Volabella
Effective: 22 June 2026
Volabella AI Limited ("Volabella", "we") respects your privacy and handles personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
Legal
Privacy Policy / PDPO Personal Information Collection Statement
This Privacy Policy explains how Volabella collects, uses and protects personal data when you visit this website or contact us.
Volabella AI Limited · Incorporated in Hong Kong · BR No. 80379102 · contact@volabella.ai
Privacy Policy
Data we collect
Information you provide via contact forms, enquiries or email, including name, business/shop name, email, phone/WhatsApp and enquiry details; strictly necessary cookies; and, if you consent to analytics cookies, Google Analytics usage data such as IP address, browser type, pages viewed, time on site and referral source.
Purposes
We use personal data to respond to enquiries, provide service information or quotes, communicate and arrange consultations, improve our website and services, send marketing with your consent, and comply with law. Providing data is voluntary, but we may be unable to assist without necessary information.
No sale of data
We do not sell, rent or transfer your personal data for third parties' independent marketing.
Who may access
Our authorised staff and contractors, service providers, professional advisers, and regulators or law enforcement where required or permitted may access relevant data. Some providers may process data outside Hong Kong; we take reasonable steps to require appropriate protection.
Direct marketing
We send marketing only with your consent and you may opt out anytime free of charge by using an unsubscribe link or emailing contact@volabella.ai.
Security and retention
We use reasonable safeguards and retain data only as long as necessary or as required by law.
Your rights
You may request access to and correction of your data, and opt out of direct marketing, by emailing contact@volabella.ai. A reasonable fee may apply to data access requests.
Updates and contact
We may update this policy; the latest version is posted here. Privacy enquiries: contact@volabella.ai.